We’ve often been told that scaling is a horizontal game - you add people, you build capacity, you make your exit. But as Bryan discovered, scaling without a logic layer is just adding more nodes to a network that still requires you to be the router.
Bryan has 12 people staff, he has the revenue. Yet, on one of those overwhelming nights, he was staring at his wife in total cognitive collapse - he couldn’t even answer what to have to dinner. His decision capacity wasn’t just low, it was overdrawn.
Now, we’ve all been there one time or the other. You’ve had a long day of synergising and pivoting and suddenly, the choice between Tacos or Thai feels like choosing which child to save from a burning building. But here’s the thing:if you are the CEP of a multi-staff agency, and you are still the only person who knows how to fix things for the client at midnight, you don’t have a business, you have a verry expensive, very stressful client-sitting business.
Bryan’s recovery was not by working harder, it was a surgical audit he calls The Four Corners. If the business feels heavy, the friction is probably living in one of the 4 quadrants:
Marketing
Operations
Sales
Fulfilment
Listen to the podcast video to know what he means.
Like Steven Bartlett once said: The most dangerous thing a founder can do is become useful. The moment you are the most useful person in the room, thats the moment your company stops growing.
So, strategise the best system to exit the grinder trap. Build a system that doesn’t need you permission to exist.
This episode will show you how - the potential with tried and tested tools.
Before the path hardens, look at your whiteboard.
If it’s covered with manual tasks that are overwhelming, or worse still - paralysing, wipe the damn board clean.
Because decision debt is the high-interest loan you want to stay away from.
Bryan’s Ecosystem:
The Step Back System - Free workshop
YouTube: Bryan Mills - Passive Buddies
Instagram: @BryanMillsOnline
LinkedIn: @BryanMills
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